Shipping policy

Shipping Locations

Vanhouz.com currently ships to:

  • The contiguous 48 United States
  • Alaska
  • Hawaii
  • Puerto Rico

Shipping Options & Rates (Contiguous 48 States)

We offer multiple shipping options so you can choose what works best for your timeline and budget:

Economy Shipping (Best Value)

  • Carrier: USPS First Class, USPS Ground Advantage, or FedEx Ground
  • Rate: Calculated at checkout (lowest available rate)
  • Delivery Time: Typically 1 week or less, but may take longer depending on location

This option automatically selects the most cost-effective method to deliver your order.

USPS Priority Mail

  • Flat Rate: $8.50
  • Delivery Time: Typically 1 week or less to most locations

FedEx Ground

  • Flat Rate: $12.99
  • Delivery Time: Estimated delivery time frame is shown at checkout

FedEx Next Business Day

  • Flat Rate: $29.00
  • Delivery Time: Next business day (when eligible)
  • Weight Limit: Available for shipments up to 70 lbs

Shipping Options for Alaska, Hawaii & Puerto Rico

Shipping rates and availability differ for these locations:

Puerto Rico

  • Carrier: USPS Priority Mail only
  • Rates: Calculated at checkout (flat-rate options not available)

Alaska & Hawaii

  • Carriers Available:
    • USPS Priority Mail
    • FedEx Next Business Day
  • Rates: Calculated at checkout (flat-rate options not available)

Note: Flat-rate shipping ($8.50 USPS, $12.99 FedEx Ground, $29 FedEx Next Business Day) is not available for Alaska, Hawaii, or Puerto Rico.

Order Processing

  • Orders are processed promptly after they are placed.
  • Order cutoff time is 1:00 PM Mountain Time.
  • Orders placed before 1:00 PM MT will ship the same business day.
  • Orders placed after 1:00 PM MT will ship the next business day.

Next Business Day Shipping Cutoff

  • Next business day orders placed after 1:00 PM MT on Friday will ship on Monday for Tuesday delivery.

Shipping times begin once your order has been fulfilled and shipped.

Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with tracking information. You can track your order in any of the following ways:

1. Shipping Confirmation Email

  • Click the tracking link included in your email to view real-time updates.

2. Shopify Shop App

  • Download the Shop app to automatically track your orders and receive updates.

3. Your Account

  • Log in to your account on vanhouz.com
  • Navigate to your order history
  • Select your order to view tracking details

Questions?

If you have any questions about shipping or your order, please contact our support team and we’ll be happy to help.